Tekmetric Update 2.40 - Tekmessage
True true-way texting
Easy phone number syncing
Centralized customer communication
(Tekmessage is currently in beta and will be fully available by November 30)
With Tekmessage, you’ll be able to have seamless text message conversations with your guests. Just add your shop’s business phone number and start messaging customers directly from Tekmetric.
Here’s how it works:
Go to the Tekmessage sidebar and add your shop’s business phone number. You can also choose a different phone number based on the available phone numbers in your area.
Start sending and receiving texts directly in Tekmetric. Answer your customers’ questions without them having to open up a clunky web browser.
Keep track of all customer communication in one place: the Tekmessage sidebar. View customer profiles, text threads, who at your shop is messaging customers back, and more.
Shop owners, service advisors, and technicians can now text their customers without hassles. You can send messages from Tekmetric, and your customers will see those messages as regular texts on their phones. And with centralized customer communication, you and your team can better build customer trust and spend more time on bigger picture things, like boosting revenue.