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Improve Organization & Boost Profits
Customer Trust & Communication
Enhance your auto repair shop’s customer service with the ability to build customer profiles, review customer history, send emails and text messages, share DVIs with estimates and repair orders for approvals, and accept mobile payments.
Metrics & Finances
Monitor your auto mechanic shop’s key performance indicators, including close ratio, average repair orders, car count, gross profit percent, profit margins, labor hours, and mechanic labor efficiency.
Order Parts & Manage Employees
Manage your auto repair garage by accessing labor guides, ordering parts, cataloging inventory, scheduling calendars, and creating vendor profiles. Communication tools create a seamless workflow between service advisors, shop owners, mechanics, and customers.
Shop Management Features at Your Fingertips
Supercharge your mechanic shop with realtime reports. Monitor finances, sales, taxes, profits, payments, account receivables & payables, fees, discounts, employee hours, declined jobs, customer sources, and parts.
Free yourself from the desk. Build estimates from scratch or use custom templates for recurring jobs. Invoices include labor, parts, fees, discounts, taxes, and the assigned mechanic.
Spend more time fixing vehicles and less time hunting info. Enhance trust and communication by texting customers a digital vehicle inspections that include videos and photos along with their estimate.
The main benefit we have from being a client is the amazing staff they have. They are very attentive to your specific needs, they always do what they say they will do and they are a U.S. company!
Matthew V., Owner
The company has excellent customer service and is refining the program based on customer feedback. They are helping us make more money and provide world-class service for our customers.
Terri M., Owner
West Main Auto Repair
Very intuitive. Digital inspections make it possible to show customers exactly what we see without them having to be at the shop. The entire process from checking a car in, to getting it back to the customer is streamlined, simplified and customer friendly.
Christian B., Owner
Luxury Auto Service
Integrate With Other Repair Shop Systems
There's an incredible amount of insight when you collect details from the other systems you use.
CARFAX vehicle history reports give auto mechanic garages the full history of repairs, inspections, and work for virtually any customer vehicle. Integrated reports allow service writers and mechanics to build robust customer profiles and keep new customers based on previous work completed - all from the Tekmetric dashboard.
Perform live part catalog lookups, create orders, and import products and prices to Tekmetric’s software with our WORLDPAC integration. WORLDPAC’s wide selection of OEM parts integrates with Tekmetric’s easy-to-use interface to make parts ordering fast for auto garages and service writers.
KUKUI is a top-notch marketing and customer relationship management (CRM) platform focused on internet marketing for auto repair businesses. KUKUI’s full suite of email, text, social, and website marketing syncs with Tekmetric’s software to make marketing management a part of your operations process.