TWO-WAY TEXTING
ENGAGE CUSTOMERS
BUILD LOYALTY
You’re not just texting updates, you’re building real relationships. With Tekmetric’s built-in two-way texting, every message, photo, and approval happens instantly, right from the same platform you already use to run your shop. Clear communication, faster approvals, and happier customers — all from one number.
REAL-TIME COMMUNICATION
Keep customers in the loop throughout the repair process, without chasing them. Tekmetric Two-Way texting handles everything — from updates to approvals — instantly.
- Send photos, videos, and repair updates with ease
- Get quick approvals so bays stay full
- Provide immediate answers when customers reach out


EVERYTHING IN ONE PLACE
No juggling phones or apps. Tekmetric keeps all customer communication – texts, emails and more – tied to their profile so nothing slips.
- Centralize all conversations with a single number
- Keep full communication history alongside ROs
- Unified text inbox so no messages get missed
SCALES WITH YOUR SHOP
One shop or many, Tekmetric makes customer communication consistent.
- Text from the same platform you use to manage work
- Ensure every customer gets the same great service
- Built to keep pace as your business grows
