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Empowering Shops with Data-Driven Growth
We love to build—whether it’s our people, processes, technology, or relationships within the auto repair industry. From the start, Tekmetric set out to be different: in how we treat our customers, how we work together, and the results we deliver.
If you thrive on collaboration, innovation, and pushing boundaries, there’s a place for you here. At Tekmetric, we empower our people to make an impact. We believe in supporting one another and constantly evolving, with endless opportunities to innovate—both as professionals and as individuals.
Join us in driving change and pushing what’s possible. If this sounds like you, we’d love to meet you!
Our Pillars of Excellence
Our Pillars of Excellence
What Drives Us
Focused
Once we agree on a direction, we stay the course.
Reliable
We set clear expectations from the get-go, we show up, follow through, and exceed expectations.
Authentic
We stay true to ourselves, openly sharing our successes and failures every day to grow.
Compassionate
We’ve walked a mile in your shoes, and we respect the journey. We care about how our actions impact others.
our culture
When we work as a team, we continuously ask ourselves: “Do our behaviors live up to the principles we’ve set forth to help auto repair shops be as successful as they can be?”
01
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ADOPT A GROWTH MINDSET
Be a lifelong learner. Seek out and take advantage of every opportunity to gain more knowledge, increase your skills, and become a greater expert. Accept new challenges and learn from them. Take the time to share what you've learned with others on the team if they can benefit too.
02
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SHARE THE WHY
Before others can understand what to do or how to do it, they must first understand why. Explain the big picture. The more people understand the reason for what were doing, the more actively they can participate in the solution.
03
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THINK TEAM FIRST
It's about us, not about you. Don't let your ego or personal agenda get in the way of doing what's best for the team. Be there for each other and be willing to step into another role or help a co-worker when that's what's required for success. Help each other succeed.
04
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DRIVE IMPACT
While effort is important, our customers expect results. Follow up on everything and take responsibility to ensure that tasks get completed. Set aggressive goals, use measurements to track your progress, and hold yourself accountable for achieving those results.
05
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GET CLEAR ON EXPECTATIONS
Create clarity and avoid misunderstandings by discussing expectations upfront. Set expectations for others and ask when you're not clear on what they expect of you. End all meetings with clarity about action items, responsibilities, and due dates.
06
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TAKE OWNERSHIP
Take personal responsibility for making things happen and see them through completion. Respond to every situation by looking for how we can do it, rather than explaining why it can't be done. If you see an opportunity to make us better, act on it. Accidentally stepping on toes is inevitable and should always be forgiven; we're all on the same team.
07
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PRACTICE BLAMELESS PROBLEM-SOLVING
Demonstrate a relentless solution focus, rather than pointing fingers or dwelling on problems. Identify lessons learned and use those lessons to improve ourselves and our processes so we don't make the same mistake twice. Get smarter with every mistake. Learn from every experience.
08
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MAKE DATA-DRIVEN DECISIONS
Make good decisions by relying primarily on facts and data, rather than solely on opinions or emotions. Be objective. Analyze the data and use this information to make better decisions.
09
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TAKE INTELLIGENT RISKS
Innovation, improvement, and success don't come from playing it safe. They come from a thoughtful and intentional willingness to try the unconventional and to ask “What if?" Try a new way. Think differently.
10
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ACT WITH INTEGRITY
Demonstrate an unwavering commitment to doing the right thing in every action you take and in every decision you make, especially when no one's looking. Always tell the truth, no matter the consequences. If you make a mistake, own up to it, apologize, and make it right.
11
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SHARE INFORMATION
While we should be vigilant about protecting confidential information both internally and externally, share relevant information freely throughout our organization. The more people know, the better we can collaborate. Learn to ask yourself, “Who else needs to know this?"
12
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DEBATE, THEN ALIGN
Healthy, vigorous debate creates better solutions. Debate concepts without making personal attacks. Check your ego and push for the best solution, rather than your solution. Once a decision is made, however, get fully aligned by putting your complete support behind it.
13
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DO WHAT’S BEST FOR THE CUSTOMER
In all situations, do what's best for the customer, even if its to our own short-term detriment. Understand our customers world. Know their challenges and frustrations. See the world from their perspective. Put their needs ahead of our own. There's no greater way to build a reputation than to steadfastly do what's right for others.
14
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PAY ATTENTION TO THE DETAILS
Missing just one detail can have an enormous impact on everything that comes after it. Be a fanatic about accuracy and precision. The goal is to get things right, not simply to get them done. Double-check your work. Get the details right the first time.
15
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BE A TEKMETRIC AMBASSADOR
We're all responsible for, and benefit from, our company's image and reputation. Consider how your actions affect our collective reputation, and be a proud and positive representative of Tekmetric. We love to say, above all else, when representing Tekmetric, be someone you yourself would enjoy spending time with at a backyard barbecue.
16
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LISTEN GENEROUSLY
Listening is more than simply “not speaking." Give others your undivided attention. Be present and engaged. Minimize distractions and let go of the need to agree or disagree. Suspend your judgment and be curious to know more, rather than jumping to conclusions. Above all, listen to understand.
17
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SPEAK COURAGEOUSLY
Speak honestly in a way that helps to make progress. Say what you mean, and be willing to ask questions, share ideas, or raise issues that may cause conflict when its necessary for team success. Be courageous enough to say what needs to be said. Address issues directly with those who are involved or affected.
18
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HONOR COMMITMENTS
Do what you say you're going to do when you say you're going to do it. This includes being on time for all phone calls, appointments, meetings, and promises. If a commitment can't be fulfilled, notify others early and agree on a new deliverable to be honored.
19
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CONNECT WITH EACH OTHER
Our relationships go deeper than simply being teammates at work. We spend a lot of time together, and we genuinely care for and about each other. Whether it's a kind word during a tough stretch, a friendly smile each morning, or a helping hand in stressful times, show your compassion.
20
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BE A FANATIC ABOUT RESPONSE TIME
Respond to questions and concerns quickly, whether it's in person, on the phone, or by email. This includes simply acknowledging that we got the question and we're "on it", as well as keeping those involved continuously updated on the status of outstanding issues.
21
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SHOW MEANINGFUL APPRECIATION
Recognizing people doing things right is more effective than pointing out when they do things wrong. Regularly extend meaningful acknowledgment and appreciation — in all directions throughout our organization.
22
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MAKE HEALTHY CHOICES
Take care of yourself at home and at the office. Eat well, exercise, and get adequate sleep – take care of yourself so that you'll thrive personally and professionally. Support each other in making healthy choices. To give your best, you must be at your best!
23
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“BRING IT” EVERY DAY
Have a passion for what we do and be fully engaged. Make the most of each day by approaching every task with energy, focus, purpose, and enthusiasm. Put your best work and effort on the table. Work with a sense of urgency to get things done.
24
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KEEP THINGS FUN
While our passion for excellence is real, remember that the world has bigger problems than the daily challenges that make up our work. Stuff happens. Keep perspective. Don't take things personally or take yourself too seriously. Remember that attitudes really are contagious – inject fun into what you and we do.
Current Openings
To make a difference, be part of something different. Check out our open positions and submit an application today.
Engineering Manager
As an Engineering Manager, you'll be responsible for leading a team of engineers in the design, development, and implementation of our products. You'll play a key role in guiding the technical direction of our projects and supporting the professional growth of your team members.
Remote or Arlington, Virginia
Full-time
Sales Development Representative
Our Sales Development Representatives will partner with our sales team to implement sales and pipeline-building strategies. This role plays an integral part in driving the growth of our customer base and revenue through generating qualified leads.
Houston, Texas or Remote
Full-time
Senior Software Engineer
Tekmetric is looking for a Senior Software Engineer to take part in the full development lifecycle, from ideation and brainstorming, to implementation and testing. You will build a strong relationship with Product and Design teams and ensure our vision and goals are aligned.
Arlington, VA
Full-time