About Tekmetric
Built by the Community for the Community
At Tekmetric, we do more than innovate solutions for the industry—we help repair shops create exceptional customer experiences. Founded with a deep understanding of the challenges shop owners face, we designed Tekmetric to empower shops to work smarter, not harder—so they can focus on what truly matters: building trust, delivering seamless service, and keeping vehicle owners coming back.
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to help
automotive
Sunil Patel, our founder, ran a successful auto shop for over a decade but struggled with outdated, inefficient management systems. Despite trying various platforms, he faced poor reporting and unreliable tools, making shop management a challenge.
Frustrated by the industry's lack of modern solutions, Sunil began working on the idea for a better system in 2015. After years of development and refinement, the first version of our shop management tool officially launched in 2017. Since then, we’ve been empowering shop owners with tools that address common industry challenges and help them succeed.
what drives us
We’re driven by the success of the shops we serve—watching them grow with the very technology we provide. Seeing their wins. Empowering them to create a seamless, stress-free experience for their customers—the vehicle owners. From managing customer relationships to streamlining operations and tracking financials, we build solutions that help shops thrive.
innovative technology
We push the boundaries of shop management with cutting-edge technology that evolves with the needs of modern auto repair shops. With frequent updates, we keep shops at the forefront of efficiency and innovation.
customer-centric approach
At Tekmetric, everything we build is designed to enhance the customer experience. Our platform empowers shops to put their customers first—creating seamless interactions, transparent communication, and faster service. By simplifying operations and streamlining workflows, we help shops build trust and deliver an experience that keeps vehicle owners coming back.
Best-in-Class Support
At our core, we’re a customer support company first. Technology is what we provide, but supporting your success is what drives us. Our expert team delivers proactive, empathetic support backed by deep industry knowledge—ensuring you have the guidance and solutions you need, when you need them. That’s why we’re consistently recognized as the leading shop management system, with a 95% customer satisfaction rating.
Community and Flexibility
We design flexible solutions that meet shops where they are, from custom automations to seamless integrations. Our engaged community of users helps shape the future of our technology, ensuring it serves the real-world needs of auto shops everywhere.
A Commitment to Empowerment and Innovation
At the core of Tekmetric is our commitment to continuous improvement. The auto repair industry is evolving, and we’re committed to helping our customers stay ahead of the curve.
We’re constantly innovating our system to ensure auto repair shops have access to the latest tools and technology. But more than just technology, we’re driven by a desire to empower shop owners with
the data and insights they need to make informed decisions.
Together, We’re Building the Future of Auto Repair
As Tekmetric continues to grow, our purpose remains the same: to make a meaningful impact on auto repair shops and the customers they serve. Every feature, every update, and every partnership is designed to help shops deliver seamless, transparent, and exceptional service—building trust with vehicle owners at every touchpoint.
By enabling shops to run more efficiently and profitably, we’re not just shaping the future of auto repair—we’re elevating the entire customer experience. This is Tekmetric. Join us in empowering repair shops, enhancing customer interactions, and driving success across the industry.
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