Tekmetric Reviews

Its is easy to train our staff ease of use is a big plus

One of the advantage of this program is first there is no need to own a Server, (we used to replace one server per shop every 4 to 5 years, around $ 4,000 each), everything is online, I can work from home or at any of the terminals at any shop, I am able to set up different level of access depending of the employee posicion. The communication via text or email direct from a work order or texting without being into a work order as well. I caqn access all our shops on a single page.

integration to all data is esential user friendly

As a user of Tekmetric since May of 2021, I can say that their team has done a great job with continuous improvement and uptime. If you want / need a Shop Management System (SMS) for your repair shop you aren't likely to find a better solution than this. In addition to using it in my own shop for years now I have also worked with other shop owners around the country who have used this (and other) SMS and haven't seen anything better. Their pricing model is superior to legacy computer based systems that want to charge you for every seat you use. I can log in on my phone and see the shop performance at any time. It is pretty intuitive for your advisors, who usually hate teh idea of switching systems. But try to take this one away and you will likely have a fight on your hands! Just a lot of great features and functionality. If you are on the fence, JUST DO IT!