Digital Vehicle Inspection Software Will Increase Your Shop's Average Repair Order

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November 24, 2022

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Read time: 3 min

Digital vehicle inspections software is one of the best way to show your customer exactly what's wrong with their vehicle. Instead of an old-school paper approach, Digital Vehicle Inspections (DVIS) are a core component of your shop's workflow, and let technicians quickly highlight existing and potential future issues, with evidence!

If a technician notices that the brakes are okay now but will need to be repaired in about three months, they can note that in the DVI report, or even attach a picture for the customer to see.

Even better, because digital vehicle inspection software let you send pictures and videos, track declined repairs, and even let your shop text findings directly to customers, you can help customers feel comfortable that they're making the right decision in approving that costly repair they may have otherwise put off.

With the right DIV features creating such a modern, seamless experience, you'll be the first shop they think of next time they need something fixed!

Digital Vehicle Inspection Software Features to Look For

1. Default Inspections

One of the biggest benefits of DVIs isn't just transparency, but speed and ease of use for your service managers and technicians. With default inspections, shops can set a standardized template for every vehicle inspection.

Service advisors won't have to spend as much time building repair orders, and technicians will have a default template to work off of every time.

This not only saves both your service advisors and technicians time, but it also helps to improve the accuracy of your inspection reports, which enables your shop to provide an exceptional customer experience built on a foundation of trust.

2. Attach Pictures and Videos

One of the easiest ways to help customers feel comfortable approving work is by directly showing them the problem. We all know a picture is worth a thousand words, but what about video?

Simply telling customers their ball joint is loose might leave them wondering why it matters if they can't feel the impact when driving. 

But showing them the massive play between components, torn boots, and dirty globs of grease will help them understand why the repair is worth the cost.

3. Text Inspection Findings to Customers

Customers want things fast, simple, and on their phone. When they're already texting their doctor, babysitter, or coworkers, why shouldn't they be able to text their shop when they drop off their car?

With just the click of a button, your shop can text or email inspection findings and repair estimates, with a link to approve the work right there, within seconds.

That means your shop can get to work sooner, complete the repair faster, and surprise your customers with a modern, seamless experience. 

4. Track Declined Jobs

Digital Vehicle Inspections aren't just better for your customers; DVIs are also better for your shop. With Declined Job History, your shop can keep track of every single declined job, anywhere from an oil change to a transmission fix.

Because you have a history of declined work, you can quickly and easily follow up with customers next time they stop by.

Or, better yet, integrate your shop system with some marketing tools and set up automatic email reminders to customers. For example, your shop can send an automated email three months after their previous visit, reminding them of the work they declined last time.

5. Create Custom Inspections

Shops should look to create custom inspection templates for any service they offer. Whether you're a repair shop doing frequent brake jobs and want an inspection template to ensure every vehicle is inspected along the same criteria.

Or, maybe as a performance shop, you frequently service a type of turbo-charged, flat-four engine that likes to blow its head gaskets. You can set up a custom inspection to use every time that model gets towed in.

Shops can then create and attach canned jobs to inspection tasks to efficiently transition from inspections to estimates to repair works with fewer clicks and less effort on your end.  

6. DVI Reporting

Because Digital Vehicle Inspections help your shop keep track of all the work you did -- from the inspection process to a completed repair -- shop owners and general managers can gain in-depth knowledge of how effective their shop's operations are.

For example, you can view high-level metrics and compare Average Repair Order values and Close Ratios both with and without inspections.

Or, you can drill down even further to look at completion rate, average inspection time, average findings, and cool details like many of your inspections sent to customers were actually viewed. That way you can fine-tune your process to not only make the most money on your shop's labor, but also make sure inspections are quicker, smoother, and more useful for customers.

Sell More Repair Work with Digital Vehicle Inspections

At the end of the day, running an independent auto repair shop is so much more than just fixing cars. As a shop owner, you're responsible for every aspect of shop operations, including shop management, customer experience, marketing, sales, and so much more.

And even with a team behind you, we know there's always room to make great shops even better. 

With the right digital vehicle inspection features, your shop can not only complete inspections with ease but also keep happy customers approving repair orders time and time again.

FAQ

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Selecting the right business name for your auto repair shop can be a challenging task. Your business name will be the first impression your potential customers have of your shop and will determine how memorable your shop will be. Use the ideas below to brainstorm the perfect name for your auto repair business.

A list of the best mechanic shop names.

Creative auto repair shop names

  • On The Road Again Repairs
  • NextGear Auto Service
  • Check Engine Repairs
  • Torque of the Town
  • The Engine Room
  • Chrome & Steel Auto Care
  • Axle & Alloy Repair Co.
  • Peak Performance Garage
  • Smooth Ride Mechanics
  • Driven Dynamics
  • Velocity Auto Shop
  • ClearPath Automotive

Funny automotive repair shop names

  • The Brake-Up Shop
  • Motor Mouth Mechanics
  • Hit & Run Body Shop
  • Exhausted Mechanics
  • Hot Wife Automotive A/C Repair
  • Don’t Tread On Me Auto
  • The Laughing Lugnuts Auto Repair
  • Wheel Be Alright Auto Repairs
  • Motor Mouth LLC
  • Rust in Peace Repairs

Tek-Tip: Have you thought about how you will market your new business? We reccomend Shopgenie for all automotive marketing needs including websites, CRM, reviews, and more.

Cool mechanic shop names

  • The Car Whisperers LLC
  • RoadReady Mechanics
  • StreetSmart Garage
  • GearShift Garage
  • Velocity Motors
  • Gearhead Garage
  • The Repair Authority
  • PitStop Pros
  • Full Throttle Repair
  • Trackside Garage

Unique and catchy names

  • Car Medic Garage
  • Nuts & Bolts Car Mechanics
  • Unleaded Car Repair
  • Honest Engine Repair
  • Auto Barn Car Care
  • Iron Horse Garage
  • Blue Ridge Auto Works
  • RevSync Mechanics
  • The Auto Vault
  • Summit Auto Haven
  • Rust & Revive Repair

Simple auto shop name ideas

  • Car Surgeons
  • The Car Guys
  • Engine Experts
  • Quick Fix Automotive Repairs
  • The Brake Brothers
  • One Stop Auto Shop
  • Auto Solutions Inc.
  • Pit Stop Garage
  • Turbo Tires & More
  • Wrench Wizards

Service-Specific shop names

  • Brake Check Repairs
  • Oil Be Back Automotive Repairs
  • Vivid Vehicle Body Shop
  • 1 Hour Heat and A/C Auto Repairs
  • Battery Solutions LLC
  • Actually Discounted Tires
  • Renew Collision Center
  • 30min Oil Change Shop
  • Restored Right Auto Body Shop

Mobile mechanic business names

  • Repair on Wheels
  • Roaming Automotive Repairs
  • One Stop Repair Shop
  • One Call Repairs
  • Wheels On The Way
  • (Insert last name) Mobile Mechanic
  • The Leaky Gasket Mobile Repair
  • 1 Hour Mobile Mechanic
  • 24/7 Mobile Mechanic

How to select the right auto repair shop name

Once you have your list of potential shop names narrowed down, it is time to do a final round of research to make sure your name is legal, optimized and ready to launch. Check out our final 6 tips and tricks below.

1. Legal checks

Before you can launch your new automotive shop name, you should check for Trademarks by visiting the US Patent and Trademark Website. Simply search your pending business name to see if it is taken or if you can proceed.

2. SEO

Search engine optimization for auto repair shops is an important avenue for driving brand awareness and new customers. To maximize your new business name, aim to include common keywords like “automotive”, “repair”, and “shop”. Also, try to use local terms like “Houston” to help search engines know where your services are located. Lastly, check to see if any competitors are using a similar name and determine if your name will be unique enough.

3. Domain availability

GoDaddy can check if your new automotive repair shop name is available to use. You will also be able to see how much the domain name will cost and whether it would be cheaper to use a variation of your business name.

4. KISS

Keeping your new shop name simple will help you in the long run. Potential customers will find it easier to remember (and share via word of mouth) if you keep it short and simple. Plus, shorter business names are easier to fit on business cards, advertisements, and social media.

5. Marketing

Looking down the road, your new business name should fit within your overall automotive marketing strategy. Are you planning to use a certain logo or color scheme? Make sure your name fits the theme you are aiming for and attracts your target audience. If you plan to use social media marketing, check to see if your business name is available as a social handle.

6. Set the tone

Your name is likely your first impression with your customers. Once you are ready to launch, give it one more review to make sure it conveys the right brand identity and message. Lastly, have a friend or colleague offer feedback on your business name and see how it resonates with them.

Closing Thoughts

Finding the right name for your business is a daunting task and we hope this guide has helped you brainstorm new business name ideas and narrow down your list. We recommend taking the extra time to make the right choice up front so you don’t have to rebrand down the road. As always, there is wisdom to asking for feedback from your community. Select your top 5 names and ask for help picking the best shop name for your business.

Best Auto Repair Shop Names (70+ Ideas)

January 30, 2025

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Building a startup takes time, effort, and a lot of determination. You and your team have invested in a great idea, and everyone works diligently to bring new team members, investors, and customers on board. However, the process doesn’t end once the product or service has taken off and gained popularity.

A startup can operate on a lean team, with people wearing multiple hats and taking on extra responsibilities. But as the company grows, it will be time to hire more employees and scale the company to meet demand.

How to scale the business is an enormous question that causes hesitation for many leaders. How do you expand your business offerings and your team without losing the heart and inspiration that helped the startup succeed in the first place?

In my own business, Tekmetric, which offers shop management software for auto repair businesses, I have relied on a few tactics that enabled me—and our whole team—to scale sustainably. Here are four of the most vital.

You’ve Built a Successful Auto Repair Shop Startup. Now What?

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In auto repair, there are many moving parts to keep track of—both the literal parts your shop uses to repair vehicles, and the parts of your business that determine your shop’s efficiency, security, and ability to grow. If you want your shop to flourish, it’s crucial to devote part of your business to keeping track of the parts you order.

Many shops track parts in terms of cost of goods sold. The parts you need for the job are included on every repair order, so it’s easy to see what parts your customers are paying for as long as you have a solid process for building repair orders.

But what about in terms of accounts payable? How does your shop track how much you’re spending for parts from the supplier?

Why Match Parts from Repair Orders on Purchase Orders?

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