How to Choose the Best Auto Repair Shop Software

In the ever-evolving automotive industry, staying ahead of the curve means constantly learning and growing. For automotive service technicians, certifications aren’t just credentials—they’re powerful tools that open doors to better job opportunities, increased pay, and credibility with customers and employers alike.

Whether you're just starting out or already working in auto repair, understanding the most common types of mechanic certification can help you create a successful, long-lasting career. This guide will break down the most recognized certifications, how to attain them, and why they matter for every auto mechanic who wants to stand out.

Types of mechanic certifications

Mechanic certifications come in many forms, each tailored to different specializations and career goals. The most common types include:

1. ASE Certifications

Issued by the National Institute for Automotive Service Excellence (ASE), these certifications are the gold standard for automotive mechanics. They cover a wide range of specialties, from engine repair to electronic systems and air conditioning.

ASE certification is considered the most prestigious and widely accepted credential in the automotive world.

More about ASE

Founded in 1972, the National Institute for Automotive Service Excellence sets the benchmark for automotive service technicians. ASE offers over 50 different certification tests in categories like:

• Engine Repair
• Brake Systems
• Air Conditioning and Heating
• Suspension and Steering
• Electrical/Electronic Systems
• Engine Performance
• Manual and Automatic Transmission/Transaxle
• Light Truck and Diesel Engines

Master technicians

There’s also a separate path for master technician status, which is achieved by passing all certifications in the required testing areas for that series. For example, technicians certified in tests A1 through A8 are Master automobile technicians.

Master technician status is not for life. You must keep each one of those certifications current to maintain master technician status. If you lose master technician status due to the lapse of one or more required certifications, it can be reinstated by taking and passing the recertification tests.

How long does it take to become ASE certified?

To become ASE certified, expect to spend anywhere from 1–3 years, depending on your work experience and whether you’re currently enrolled in training programs. Each certification test typically takes 1 to 2 hours to complete and can be scheduled at a local test center.

Being ASE certified shows you’ve mastered the skills needed for the job. It’s a badge of excellence recognized by employers, repair shops, and even customers looking for reliable service.

2. Student certifications

Geared toward high school and post-secondary students in automotive technology programs, these ASE certifications offer a head start in proving foundational knowledge.

What are student certifications?

Student certifications validate entry-level knowledge in core areas of vehicle repair and maintenance. These don’t require work experience and serve as a stepping stone to full ASE status.

Programs approved by the ASE Education Foundation often include student certification exams as part of their curriculum. These are excellent options for students at auto mechanic schools or in a community college training program.

Student certifications are valid for two years and help you build confidence before entering the workforce as an entry-level technician.

3. Manufacturer certifications

These certifications are specific to vehicle manufacturers and offered by companies like Ford, Toyota, GM, and others. Often, auto technicians working in dealerships will pursue these to show mastery of brand-specific systems.

For repair technicians who want to specialize in a particular brand, manufacturer certifications are essential.

Manufacturer training programs

• Toyota T-TEN
• Ford ASSET
• GM ASEP
• Honda PACT
• BMW STEP

These accredited programs often partner with dealerships to offer real-world, hands-on experience while you earn your credential. These programs can take anywhere from 12 to 24 months and typically require completion of automotive technology coursework alongside on-the-job work experience at a brand-affiliated repair center.

Why they matter

Manufacturer-certified auto technicians often have a faster path to high-paying roles within dealership networks and brand-specific repair shops. These certifications also prepare you to service increasingly complex vehicle systems, especially as brands continue to innovate with hybrid and electric vehicles.

4. Specialty certifications

You’ll also find credentials related to diesel engines, heavy truck systems, collision repair, and even hybrid/electric vehicles.

Each of these certification types plays a unique role in an automotive technician’s career path, and in many cases, earning more than one will make you significantly more marketable in repair shops and beyond.

Depending on your interests, you may also want to pursue:

• A/C Refrigerant Certification - Necessary if you want to be able to to buy refrigerant and work on air conditioning service.
• Diesel Mechanics Certification – Focused on diesel engines used in commercial fleets and heavy truck applications.
• Collision Repair Certification – Great for auto mechanics looking to work in body shops.
• Hybrid/Electric Vehicle Certification – A growing field with high demand.

Each of these certifications typically requires completion of a specialized training course and a passing score on certification exams. These programs may be part of a broader certificate program or offered as a standalone credential.

Benefits of mechanic certifications

Getting certified is one of the most direct ways to turn your hands-on experience into a long-term career asset. Mechanic certifications do more than look good on a resume—they deliver real-world advantages. Here are some of the benefits of completing automotive certifications:

• Increased Pay: Certified mechanics typically earn higher wages. According to the Bureau of Labor Statistics (BLS), certified automotive mechanics can earn higher hourly rates, especially in competitive markets.
• Job Security: The more certifications you have, the more valuable you are to auto repair businesses.
• Professional Credibility: Certification demonstrates a commitment to quality and standards, building trust with customers and employers.
• Career Advancement: Certified automotive service technicians are more likely to advance to roles such as shop foreman, master technician, or service manager.
• Mobility: Certifications make it easier to move between different types of employers—whether that’s independent repair shops, starting a mobile mechanic business, dealerships, or specialty service centers.

What does the certification process look like?

Most mechanic certifications follow a similar pathway but always refer to the specific instructions for your program.

Step 1: Enroll

Start by enrolling in an automotive technology program. These are offered by community colleges, trade schools, and accredited auto mechanic schools. Many programs are supported by the ASE Education Foundation, ensuring alignment with real-world industry standards.

Look for certificate programs or associate degrees that offer hands-on training. Financial aid is often available for eligible students.

Step 2: Gain work experience

Work experience is critical for most certifications. For ASE certification, for example, you need at least two years of on-the-job experience—or one year plus a diploma from an accredited program. You’ll need to show that you’ve worked on everything from brake systems and axles to manual drive train repairs and electrical systems.

Step 3: Pass certification tests

Most mechanic certifications require passing written or computer-based certification exams. These are typically held at a certified test center. The exams cover a variety of topics depending on the specialty, including engine performance, electronic systems, and automatic transmission repair.

Step 4: Maintain certification

Many certifications require recertification every five years. Staying current ensures you’re up to date with the latest automotive repair techniques, tools, and systems.

Final thoughts

Becoming a certified mechanic takes dedication, but the payoff is worth it. From better job prospects to increased credibility, mechanic certifications help you build a successful, respected career in automotive repair.

Invest in your future. Get trained, get certified, and become a leader in the ever-growing world of automotive repair.

Mechanic interviews are challenging for both the employer and candidate because the right candidate has to be a fit in personality and technical ability. Plus, the numerous certification types, manufacturer nuances, and shop needs make it even more challenging.

This guide can be used to help repair shops/dealerships ask the right questions and also help technicians be prepared for questions they will likely encounter. Below you will find the most common car mechanic interview questions broken down by mechanic and service advisor level plus tips to ace your next interview.

Top mechanic job interview questions

While every auto repair shop differs in how they run their job interview process, these are some of the most common questions you can expect. Ranging from technical questions to customer service, be prepared to answer these common questions before your next interview.

General interview questions for car mechanics

These common questions cover basic automotive repair experience and relevant work history.

• Tell me about yourself and your experience as an automotive technician.
• Why do you want to work for our company/shop?
• How do you stay up to date with new automotive technologies and repair techniques?

• What certifications do you currently hold (ASE, manufacturer-specific, etc.)?
• Are you comfortable working weekends, evenings, or overtime if needed?

Technical interview questions for mechanics

These technical interview questions cover more specific hand-on experience and tools/equipment.

• Which repairs are you best at?
• How much would you estimate your tool inventory to be worth?
• What steps do you take when diagnosing a check engine light?

• What tools and diagnostic equipment are you most familiar with?
• Have you worked with hybrid or electric vehicles?

• Do you believe in factory recommended vehicle maintenance intervals?
• How comfortable are you with OEM scan/diagnostic tools?

Experience & situational questions for mechanics

These questions help employers understand how you would handle various shop situations and also helps them understand your communication skills.

• Can you describe a time when you had to work under a tight deadline?
• How do you deal with angry customers?
• How do you prioritize tasks when you have multiple vehicles to work on?
• What would you do if you made a mistake on a repair? How do you handle accountability?
• What do you do if you encounter a vehicle with an issue you've never seen before?

Additional questions to expect

• Are you comfortable serving those in need once a month?
• Are you comfortable doing a DVI on the majority of vehicles you touch?
• How do you handle a high-pressure environment when the shop is busy?
• How do you handle a situation where you're unsure about how to fix a problem?
• Tell me about a time you went above and beyond for a customer?

Top interview questions for service advisors

While the interview questions for service advisors will be similar to mechanics, there will be small differences. Typically, service advisors will be more customer facing and shops will tailor their questions to focus more on customer service and communication style.

General interview questions for service advisors

• Are you comfortable selling repair services?
• Are you comfortable working on a commission based salary structure?

• Who do you believe has the best after market products?
• Which shop management software is your favorite?
• How do you deal with a customer saying that you are more expensive than their last shop?

• How do you win back angry customers?
• How do you handle over the phone quotes?

Technical interview questions for service advisors

• What are your greatest strengths as a service advisor?
• Who do you trust for moving electrical parts?

• How do you handle working in a fast-paced environment?
• Are you comfortable meeting sales goals and upselling services?

• How do you stay up to date with new automotive technology and service trends?
• How do you handle stress during busy hours?

Experience & situational questions for service advisors

• How do you explain complex vehicle repairs to a customer who doesn’t understand cars?
• What steps do you take to build trust with customers?

• Have you ever had to deal with a miscommunication between a technician and a customer? How did you resolve it?

• Can you describe a time when you turned a dissatisfied customer into a repeat customer?
• How do you handle multiple customers needing assistance at the same time?

Additional questions to expect

• How do you explain the importance of routine maintenance to a customer?
• What experience do you have with automotive service software or point-of-sale systems?
• How do you prioritize repair orders and schedule work efficiently?

• How do you explain repair estimates to customers?
• How would you respond to 1-star reviews?

Job interview tips for mechanics

• Research: Not all shops are created equal so make sure to research before applying to make sure they are a good fit. You can also look at online reviews to see what their customers are saying.
• Preparation: Use the commonly used questions above to help you prepare for the interview. Practice how you would answer each question and ways you can present yourself well.

• Attire: You have 7 seconds to make your first impression and attire is a big part of that. Dress to showcase your professionalism and experience.
• Highlight your experience/certifications: Showcasing your certifications and experience can go a long way to in making sure you land the job.

• Ask thoughtful questions: Some interviewers will allow you to ask questions during the conversation. Make sure you have a few questions to ask that help you learn more about the shop.
• Follow up: if you haven’t heard back from the shop and you are still interested, give them a call and remind them of your interest in the position.

Final thoughts

Interviews are challenging in any industry but mechanic interviews can be even more challenging with the shortage of talent available. This guide will help you either prepare for your next interview or provide you with common questions to ask your next hire. Lastly, always hire for culture fit and talent second. Culture problems are a lot harder to correct than technical car knowledge.

If you're running an auto repair shop, investing in a car lift is essential. A high-quality vehicle lift makes it easier to work on cars, increases efficiency, and ensures safety. But how much does it actually cost to install a car lift? That depends on the type of lift, installation costs, and other factors such as weight capacity and safety features. Let’s break it all down so you can pick the best automotive lift for your needs.

Do you need a car lift?

Car lifts are essential in auto repair shops because they provide mechanics with better access to a vehicle’s undercarriage, making inspections, repairs, and maintenance tasks safer, more efficient, and more comfortable. Unlike floor jacks, lifts offer a stable and elevated workspace, reducing the risk of injuries and improving workflow.

With a car lift, technicians can quickly perform tasks such as oil changes, brake repairs, exhaust system work, and suspension adjustments without having to crawl under the vehicle. This efficiency leads to faster turnaround times and higher shop productivity.

Additionally, lifts help maximize shop space by allowing vertical storage for vehicles, which is especially useful in high-volume repair shops. Overall, car hoists are a fundamental investment for any auto repair shop looking to enhance efficiency, safety, and the quality of service provided to customers.

Types of car lifts and their costs

Each type of lift has its pros and cons. Some lifts are better for oil change shops and some are better for tire or repair shops. In general, car lifts can cost between $1,000 and $20,000 depending on brand, lift capacity, lift height, and features. Here’s a comprehensive look at the most common lift options for your shop.

Two-Post car lifts

A two-post car lift is one of the most popular choices for auto repair shops. They are popular because they take up less space and can be affordable depending on features. Make sure to plan out your shop layout as these lifts are permanent and cannot be easily moved. These hoists come in asymmetric and symmetric configurations, allowing flexibility based on vehicle type.

• Price: $3,000 - $10,000
• Best For: General repair shops working on SUVs and smaller cars.
• Lift capacity: 5,000 - 10,000 lbs.
• Popular brands: BendPak, Rotary, Tuxedo.
• Advantages: High lifting capacity while saving space for smaller shops.

Four-Post lifts

A four-post lift provides greater stability and weight capacity, making it ideal for heavier vehicles. If your shop works on a lot of trucks or heavy-duty vehicles, the four-post lift might be the best lift for you. Tire and brake shops should avoid these lifts as the tires sit on the lift making it difficult to work on these areas.

• Price: $5,000 - $25,000
• Best For: Dealerships and professional shops.
• Lift capacity: 7,000 - 14,000 lbs.
• Popular brands: BendPak, Titan, Tuxedo, Rotary.
• Advantages: Heavier lifting capacity for larger vehicles.

Scissor lifts

If saving space is your top priority, the scissor lift may be your best option. They are almost invisible when not in use and lie flat on the ground to optimize garage space. Double check the lift capacity and height to make sure it can accommodate the types of vehicles you work on.

• Price: $1,500 - $10,000
• Best For: Quick repair shops where space is limited.
• Lift capacity: 5,000 - 15,000 lbs.
• Brands: QuickJack, BendPak, MaxJax
• Advantages: Compact and cheaper.

In-Ground lifts

In-ground car lifts are a great choice for shops that work on heavier vehicles and want to save space. These lifts are the perfect balance of the space saving capabilities of a scissor lift while also providing optimal strength for large vehicles.

• Price: $10,000 - $25,000
• Best For: Repair shops and dealerships.
• Lift capacity: 5,000 - 20,000 lbs.
• Brands: BendPak, Rotary, Atlas
• Advantages: Compact while also offering enough muscle.

Portable car lifts

If your shop layout frequently changes or you are a mobile mechanic, a portable lift may be the best option. These lifts can be easily moved around a garage or taken to a job site and are often the cheapest option. However, they can be less reliable and don’t provide the same level of strength as a stationary lift.

• Price: $500 - $5,000
• Best For: Home garages, mobile mechanics, DIY enthusiasts.
• Lift capacity: 5,000 - 10,000 lbs.
• Brands: QuickJack, MaxJax
• Advantages: Affordable, compact, mobile.

Installation prices for car lifts

Installing a vehicle lift is not just about purchasing the unit. You also need to consider the installation costs, which can vary depending on the type of lift and garage setup. Here are the main factors affecting installation costs:

1. Concrete requirements

Most lifts, especially two-post car lifts and four-post lifts, require a thick concrete base. If your floor isn’t thick enough, you may need reinforcement, which adds to the cost.

2. Electrical setup

Lifts need power, and if your garage isn’t wired for it, you’ll need an electrician.

3. Air compressors & accessories

Some lifts require compressors and additional balancer tools for operation.

4. Professional installation

Hiring a pro ensures the lift is ALI-certified and meets safety regulations.

Choosing the right car lift for your auto repair shop

Each type of lift comes with its own advantages, making it important to choose the right one based on your needs. Here are some things to consider when making your decision:

• How big is your shop?
• Which repair services do you offer?
• What is your budget?
• Does the lift offer a warranty?

• Will you garage layout change over time?
• How important is a car lift warranty to you?
• How heavy will the vehicles you work on be?
• What is the average review rating of the lift?
• How easy or hard is the lift to install?
• How much will the maintenance cost?

Final thoughts

Installing a vehicle lift in your auto repair shop is a smart investment. Whether you choose a two-post car lift, scissor lifts, or portable lift, knowing the lift cost and installation costs upfront can help you budget wisely. Whatever you choose, ensure it’s ALI-certified for safety and performance. Lastly, don’t forget about regular maintenance and safety inspections to ensure your lift continues to run for many years.