At Haglin Automotive, we’ve picked up new ideas and found new ways of doing things over the years. We’re always looking, we’re always helping, we’re always training, and we’re always learning. We’re lifelong learners.
“You want your team to be a family. You have to be there for each other.”
We pay for lunch every Friday for our team meeting. Sometimes we have a meeting, but sometimes we just eat together and have a good time.
It’s important to always treat your employees like family. You want to get to know them on a personal level, listen to what their goals are, and help them reach their dreams.
We want to give each of our employees a career path. Whether they want a house, kids, retirement, anything, you can always ask yourself how you can help them get there. You want your team to be a family. You have to be there for each other.
Over the fall I planted a few pumpkin seeds and was expecting only a handful of pumpkins. But, to my surprise, we ended up with a whole pumpkin patch.
There were at least 60 pumpkins in our yard. So what we ended up doing was inviting our team over to do a pumpkin patch event. It was really fun.
Our team brought their kids and we did a pumpkin carving contest. It was a blast, and we all got to talk and get to know one another on a more meaningful level.
“We want to give our team a clear path.”
We find people who are interested in learning auto repair and we teach them the trade.
Not everyone who walks through the door needs 30 years of auto repair experience. We focus on bringing our team up.
And as they climb the ladder, we train them on our shop’s values, our shop’s culture, who we all are as a team, and who I am as a business owner.
We also teach them The Haglin Way:
Honesty and Integrity
Do the right thing in every action we take. Build on the foundation of being honest.
Do What Is Right—Every Time
All services recommended will be in the best interest of the customer, the vehicle, and the company.
Family
Treat our employees and clients as our family. Strive to understand their situations and needs, and to exceed their expectations.
Everything Speaks
Lead by example and show your excellence. Everything has your signature. Sign in bold ink.
Bring It—Every Day
Approach every task with energy, focus, purpose and enthusiasm.
Personal Growth
Empower each individual to grow and change, creating synergy and excitement while enriching their lives and realizing their own personal potential.
Technology and Industry
We work in an industry of constant change. The better and faster we are at adapting to change, the stronger and more successful we become as individuals and as a company.
