Your Success is Our Success
You shouldn't have to jump through hoops to get answers or report a problem. We pride ourselves on offering support through a variety of channels and resources. We genuinely care not only about helping you solve the problems you're immediately facing, but incorporating your feedback to build the Tekmetric of tomorrow. That's why we tediously track every piece of feedback and idea our users share. Your input matters.
Get Started, Accelerate, and Don’t Stop
New User Training
One size does not fit all. We offer a variety of resources to get you the information you need when you need it.
- Intuitive software design
- Expansive knowledge base
- In-App tutorials
- In-App chat (coming soon)
Need to talk to a human? We provide unlimited access to our customer success team to help you get your questions answered quickly and solve roadblocks you encounter. Reach out to us at any time, no need to hesitate.
Some of our best ideas come from users like you. Have ideas for improvements? Our in-house dev team incorporates your feedback into our design process. Your input matters; we’re always exploring new ways to connect with and learn from our users.
Frequently asked questions
What’s the best way to connect my shop to Tekmetric?
What all can I track with Tekmetric?
How do I scale my business with Tekmetric?
How many users or devices can I use with Tekmetric?
What happens if my internet goes down?
How difficult is it to use Tekmetric?
Can I really use Tekmetric on any device?
Should I use Tekmetric on a Windows or Mac operating system?
What browser should I use?
How often do you update Tekmetric?
How do I know when there are new updates?
Is there a limit to the number of ROs?
If I want to get tablets for my team to use, what kind should I buy?
Get the support you need from your shop management system.
Some shop management systems are loaded with features, but lack support. Are you being ghosted by your current system’s tech support team? Does it seem like they don’t even know how their system works? That’ll never happen with Tekmetric. We always keep in touch and listen to users because we respect the business they’re trying to run. Sign up for a live demo today. We’ll be happy to answer any questions you may have.