Customer Experience Round Table

Hear from, Brendan Quinn, Head of Product from Tekmetric, Kieran O’Brien, and Cayden Phipps, Co-Founders of ShopGenie as they discuss various topics around the customer experience.

when

October 10, 2023

webinar details

The customer journey at any shop can be stressful on any customer. From when they try to schedule an appointment to when they finally pay for the, potential, costly repair. Hear from, Brendan Quinn, Head of Product at Tekmetric, Kieran O’Brien, and Cayden Phipps, Co-Founders at ShopGenie as they discuss various topics, including:

  • The importance of online scheduling for a modern shop
  • The importance of DVIs for the customer experience
  • How to improve the payment experience while increasing revenue

Join us for an interactive round table discussion, where you will have the opportunity to ask the experts questions and learn about the future of customer experience in the auto industry.

speakers

LinkedIn

Brendan Quinn

Head of Product @ Tekmetric
LinkedIn

Kieran O'Brien

Co-Founder @ ShopGenie
LinkedIn

Cayden Phipps

Co-Founder @ ShopGenie
LinkedIn

https://www.tekmetric.com/webinar/customer-experience-round-table