Confessions of a Shop Owner

Join Travis Troy, owner of Honest Wrenches, along with Ward Myers, VP of Training and eServices at Advance Auto Parts, Gregg Rainville, SVP at Steer, and Ian Miller, Partner Manager at Tekmetric, for a fireside chat exploring shop ownership and growth and how defining shop culture has played a major part in that.  Learn from Travis’ experience and unique approach to building a thriving auto repair business.

What You'll Learn

- Defining and developing shop culture: Travis’ approach to assembling a team that upholds the shop's values and delivers exceptional service and how that translates into customer satisfaction.

- Differentiation in the independent auto repair space:  Hear Travis’ thoughts on how to differentiate your shop to remain competitive in the market.

- Leveraging technology to improve processes and technician productivity:  How Travis incorporates technology to support his business, team, and shop culture.

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