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Choosing the best auto repair software for your shop is essential for staying competitive in today’s digital landscape.  While many shops are adopting digital solutions, the variety of options for the top auto shop software can make the choice overwhelming. To find success, it is important to identify a solution that aligns seamlessly with your business goals and strategy.

What is Auto Repair Shop Software?

Auto repair software is a digital tool shop owners can use to streamline workflows and help with daily tasks like invoices, reporting, and payments. These softwares are designed to make shops run smoother and reduce headaches. Each software has a unique set of features and functionality. This guide was created to help you find the best shop management software and compare and contrast features.

Benefits of Auto Repair Software

Auto repair software can offer a lot of benefits for your shop including:

• Reduced back and forth with customers through two-way texting.
• Quicker inspections leading to more vehicles per day.
• More secure files through cloud-based software versus pen and paper.
• Automated tasks take less time like parts ordering and repair order creation.
• Increased visibility of how your business is doing through real-time dashboards.
• Keep track of customer notes, names, and vehicle history in one place.

All of these benefits improve efficiency in your shop leading to more revenue. Plus, your staff will be able to do more in less time making their lives easier.

Top Shop Management Software Features to Look For

The solution you use in your shop should offer a comprehensive suite of features to streamline operations, enhance your customer experience and increase profitability. These features might take on several forms, so look for options that fall into one of the following five categories:

• Security Features
• Convenience Features
• Trust Features
• Efficiency Features
• Expansion Features

Security Features

The best automotive repair shop software is one that prioritizes security. Your shop collects tons of data both internally and externally each day. Not only do you store information on your shop’s productivity and financial performance, but vehicle owners also entrust you with their personal information. In all cases, that information should be stored safely and protected by your software solution. Some key features to look for include:

• Cloud-based. Cloud-based systems are one of the most secure solutions available. Not only is the data stored in a cloud-based system available to you anytime, anywhere, but it is also regularly backed up to provide an additional layer of protection against unforeseen events like natural disasters or equipment failures.
• Third-party security certification. Third-party certifications validate a shop management system’s commitment to data protection. Tekmetric recently achieved SOC II Type 2 Compliance, demonstrating its dedication to safeguarding customer data in five areas: security, availability, processing integrity, confidentiality and privacy.

Convenience Features

When customers have an excellent, convenient experience, they are more likely to return to your shop for future repairs. The best car repair software you can use in your shop helps you personalize the customer experience for your target audience and improve customer communication. Here are some customer-centric features to consider:

• Digital payment solutions. With features like integrated payments, buy now pay later and text-to pay, customers can pay in a manner that works best for them, allowing them to pick up their car after hours, pay invoices from their office and even complete a payment for their college student from states away.
• Two-way texting. Two-way texting features can streamline communications, allowing your team to easily text with customers. With two-way texting, you can even designate your shop’s existing landline number as the contact to avoid confusion.
• Automation. With automation-based features like SmartJobs, your service advisors can create jobs in only one or two clicks, allowing them to focus less on manual tasks and more on interacting with customers.

Trust Features

In the auto repair industry, creating customer loyalty is critical for differentiating your shop and driving business. Your customers will keep coming back if they trust your team and the services you provide. As you search for the best shop management software for your shop, look for a solution that helps you increase transparency and build trust with new and existing customers alike. Some features might include:

• Digital vehicle inspections. DVIs allow technicians to complete a comprehensive inspection of the vehicle and send customers pictures and videos of any repairs it might need. This strategy helps customers better understand what is happening with their vehicle, making them more likely to agree to necessary repairs.
• Educational integrations. Some integrations can help educate your customers on the necessity of a repair or how their vehicle should work. With Tekmetric’s integration with MotoVisuals, for example, customers can view animated videos of proposed repairs that explain why these repairs are vital for their vehicle. This creates a seamless experience for your customers while building trust and strengthening the relationship.

Efficiency Features

In addition to providing secure data storage and enhancing your customer experience, investing in auto repair software can also help your mechanic shop run more efficiently. The best auto repair software for you should offer customizable functionality that streamlines your internal processes and workflow to help you finish repairs on time. Here are some features that promote efficiency:

• Inventory orders. In addition to building the estimates, a comprehensive shop management system can support your team in ordering parts and managing inventory. Tekmetric has created an inventory management solution that enables your technician to order parts as they are completing the repair diagnosis. This streamlines the work order process and removes any potential miscommunications between technicians and managers or service advisors ordering parts, leading to a more accurate and efficient process.
• Automatic progress updates. Tekmetric automatically updates new notes within a repair order for all team members to view the updates as soon as they are entered. Service advisors can then automatically send these updates to the customer, so the customer remains informed even if the service advisor is occupied with another task. With automatic updates, the customer has a play-by-play of the repair – and they can complete the next task, such as approval or payment, without any back-and-forth over the phone or having to come in person.
• Mobile App for 24/7 access. A mobile app can help your technicians perform inspections faster and be able to take pictures/videos right from their device. Mobile apps can also help shop owners check on reporting and dashboards while away from their desks.
• Shop dashboard real-time reporting. Reviewing dashboards in real-time allows you to respond to potential bottlenecks or problems that arise throughout the day. For example, you can review your profitability early in the week and determine if you’re on the right path or if you need to take steps such as calling customers for approvals or following up on declined work to generate more repairs.

Expansion features

One common mistake shop owners make is buying an auto repair shop management software that only meets their current needs. The best auto repair softwares grow with your business and can integrate with other products.

• Integrations. Each auto repair shop is unique and has different needs. In addition, each shop will grow and have new emerging needs down the road. Purchase an auto repair shop software that meets your current needs and can integrate with other features you will need later on. Ask fellow shop owners which integrations they find helpful and learn from their success.
• Multi-Location. If you are a shop owner with a vision to expand into multiple locations, make sure your auto repair software can handle the task. Tekmetric offers multi-shop management where you can view all of your reports in one place and streamline your workflow across locations.
• New Services and Products. Do you envision your shop offering tires or other products in the future? Not all auto repair softwares are built equal, so make sure your software is up the task.

What is the best auto repair shop software?

The best automotive repair shop software for you is one that allows you to run your business smoothly while also supporting security, convenience and transparency between you and your customers. When your software supports these areas, you will be better poised to streamline your shop’s processes and create a better customer experience – ultimately driving your bottom line.

Choosing a software is a personal decision based on your specific business strategy, budget, customers and team. Fortunately, many softwares have advanced features that can be customized to your goals and needs. These advanced features come at a price and each software has differing pricing plans. Make sure your research includes pricing and what the ROI will be for your shop.

Final Thoughts

When researching the right shop management solution for your shop, look for the right features to meet your needs and workflow. Another expert tip is to utilize unbiased review platforms like G2 to discern which software is best for you. Lastly, network and connect with fellow shop owners and see what they recommend.

Starting a tire shop can be a profitable business venture, especially if you already own an auto repair shop and want to expand your services. Today's vehicle owners are increasingly looking for one-stop shops that cater to all their automotive needs, from engine repairs to tire services. 

By adding tire services to your offerings, you can attract more customers and increase your revenue. Services typically include tire sales, installation, balancing, rotation, and repair. In this guide, we'll cover everything you need to know about how to start a tire shop, including the permits required, startup costs, profitability, and tools to help you streamline your operations.

10 Steps to Open Your Tire Shop Business

1. Market Research and Planning

• Market Research: Assess the demand for tire services in your area, analyze the competition, and identify your target market.
• Business Plan: Outline your business plan, target market, competition analysis, services offered, pricing strategy, and financial projections.

2. Legal Considerations and Permits

• Business Structure: Decide whether to register as a sole proprietorship, partnership, LLC, or corporation.
• Licenses and Permits: Obtain the necessary licenses and permits to operate a tire shop, including a business license, sales tax permit, and any environmental permits for proper tire disposal.
• Insurance: Get appropriate insurance coverage, such as general liability, property, and worker's compensation.

3. Startup Costs and Financing

Startup costs for a tire shop can vary depending on factors such as location, size, and the range of services offered. If needed, secure funding through personal savings, investors, or loans. Typical expenses include:

• Lease or purchase of property: Costs will vary based on location and size.
• Equipment and tools: Tire changers, balancers, alignment machines, and hand tools.
• Inventory: Initial stock of tires and related products.
• Marketing: Advertising and promotional materials to attract customers.
• Staffing: Wages for skilled technicians and support staff.

4. Choose a Location

Select a location that is easily accessible and visible to potential customers. High-traffic areas near major roads or highways can increase your shop's visibility and attract more customers. In addition, consider how close your shop will be to competitors and other auto repair shops.

5. Marketing and Branding

• Branding: Develop a strong brand identity, including a logo, signage, and marketing materials.
• Marketing Plan: Implement marketing strategies, such as local advertising, online marketing, and promotions. Consider offering discounts, loyalty programs, and special deals.
• Website: A website may be your first impression to a potential customer. Make sure your website showcases your services and shop appropriately. 
• SEO: Search engine optimization (SEO) can be a powerful tool to help shops be more visible to local customers searching for auto services.
• Social Media: Platforms like Facebook, Instagram, and TikTok can be useful tools to help you reach new customers and promote special offers/events.
• Local Advertising: Billboards, signage, Google ads, and direct mailers can be influential local marketing tactics to win over new customers. 

6. Equipment and Tools

Invest in high-quality equipment and tools to provide efficient and reliable tire services. Essential equipment needed to open a tire shop includes:

• Tire changers
• Wheel balancers
• Alignment machine
• Diagnostic tools
• Tire inflation equipment
• Tire repair tools
• Jacks and lifts

7. Inventory and Suppliers

Suppliers: Establish relationships with tire suppliers and distributors. Negotiate favorable terms and prices.

Inventory: Stock a range of tires for different vehicles and price points. Include related products like rims, tire accessories, and repair kits. Consider stocking a diverse inventory with summer, winter, performance and off-road tires.

8. Staffing and Training

Hire experienced and skilled technicians who are knowledgeable about tire services and automotive repairs. Providing ongoing training and development opportunities can help ensure your staff stays up-to-date with industry trends and best practices.

9. Tire Shop Software

To streamline your tire services and improve efficiency, consider implementing Tekmetric's Tire Suite. This powerful tool offers several features to enhance your tire shop management, including:

• DOT# Registration: Automatically register Department of Transportation (DOT) numbers with tire manufacturers, ensuring smooth operations.
• Easy Access Tire Specifications: Equip your Service Advisors with instant access to comprehensive tire data, facilitating accurate tire selection.
• Add Tires from Inventory: Identify the correct sized tires directly from your inventory right on the RO, speeding up the creation of any tire job.

10. Grand Opening and Beyond

• Grand Opening: Plan a grand opening event to attract customers and build awareness.
• Customer Service: Focus on providing excellent customer service to build a loyal customer base.
• Continuous Improvement: Regularly assess and improve your services, marketing efforts, and operations.

Benefits of Adding Tire Services

1. Increased Revenue Streams

Adding tire services to your auto repair shop can create new revenue streams and attract a broader customer base. Vehicle owners are more likely to choose a shop that offers comprehensive services, saving them time and effort.

2. Enhanced Customer Loyalty

Offering tire services can improve customer loyalty by providing a one-stop solution for all their automotive needs. Satisfied customers are more likely to return and recommend your store to others.

3. Competitive Advantage

By offering specialized tire services, you can differentiate your shop from competitors and position yourself as an expert in the field.

How Much Do Tire Shops Make Per Year?

The annual revenue of a tire shop can vary widely based on factors such as location, size, and the range of services offered. On average, a well-managed tire store can generate annual revenues ranging from $200,000 to $2 million. By offering high-quality services and building a loyal customer base, you can maximize your shop's profitability.

Final Thoughts

Starting a tire shop business can be a rewarding and profitable venture, especially when integrated with an existing auto repair shop. By following the steps outlined in this guide and leveraging the benefits of Tekmetric's Tire Suite, you can streamline your tire services, improve customer satisfaction, and increase your shop's profitability.

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Automotive repair manuals are packed with detailed instructions. Instead of grappling with trial and error, technicians can follow step-by-step guides. This boosts confidence and reduces repair times. These manuals aren't just about fixing problems. They provide insights into preventive maintenance, helping technicians keep vehicles in tip-top shape. More uptime for a vehicle means happier clients and fewer surprise breakdowns.

Key Benefits of Auto Repair Manuals

• Detailed Instructions: Clear, step-by-step procedures make repairs efficient and straightforward.
• Accurate Information: Ensures that the latest techniques and specifications are being used.
• Preventive Maintenance Tips: Helps keep vehicles in better shape for longer.
• Enhanced Learning For New Techs: Fast-tracks new mechanics by providing valuable knowledge.

Good manuals go beyond just the basics. They often include diagrams, diagnostic trouble codes, and even tips from experienced technicians. This can be a game-changer, especially for those rare, hard-to-solve problems.

Quality manuals foster consistency. Regardless of which technician picks up the job, the repair approach remains standardized. This is essential for shops that aim to maintain a reputation for reliability.

In summary, investing time in finding and using quality car repair manuals is a no-brainer for any technician aiming for efficiency, accuracy, and safety in their work.

The Best Car Repair Manuals

1. Factory Service Manuals (FSM): The Gold Standard

When it comes to automotive repair, Factory Service Manuals (FSM) are considered the best in the market. These manuals come directly from the car manufacturer, providing the most accurate and detailed information available. FSMs are the backbone of any serious technician's toolkit. Their reliability and depth make them indispensable, ensuring that every nut and bolt is turned precisely according to manufacturer guidelines.

Pros

• Accuracy: FSMs offer the exact specs and procedures recommended by the manufacturer. It's as close as you can get to OEM (Original Equipment Manufacturer) specifications.
• Detail: These manuals feature in-depth diagrams, step-by-step procedures, and comprehensive troubleshooting instructions. They cover everything from basic maintenance to complex repairs.
• Comprehensive Coverage: FSMs cover all models and variations of a particular vehicle. Whether you're dealing with a base model or a fully loaded version, the FSM has you covered.
• Updates and Revisions: Manufacturers often update FSMs to include fixes for common issues, recall information, and software updates. You get the latest and greatest info.
• Online Options: Manufacturer websites, auto forums, and E-commerce platforms often offer these manuals in digital format.

Cons

• Cost: Depending on the manufacturer, these manuals can be more expensive than other options.
• Learning Curve: Factory Service Manuals are written to professionals and do not offer as much explanation as other manuals.
• Access: Online versions might require proprietary software or access through specific portals.

2. Chilton Repair Manuals: Accessible and Beginner-Friendly

Chilton auto repair manuals have earned a reputation for being highly accessible and easy-to-use, making them a favorite among DIY enthusiasts. These manuals provide detailed information that is crucial for diagnosing and repairing a wide range of vehicles. They also provide maintenance schedules to keep your cars on the road longer.

Pros

• User-Friendly: Unlike Factory Service Manuals, Chilton uses clear and easy-to-understand language making even complex repairs easier to understand and execute.
• Detailed Diagrams and Illustrations: Visual aids enhance comprehension, providing clarity on intricate parts and procedures.
• Troubleshooting Sections: Identify problems quickly with systematic guidance to diagnose and fix common issues.
• Layout: Chilton manuals are organized in a way that makes finding information quick and painless. Indexes and tabulated sections ensure that users can quickly navigate through the content without unnecessary hassle.
• Online Options: Chilton auto repair manuals can now be accessed online, providing additional convenience for tech-savvy technicians and DIYers. Benefits include instant access, search functionality and regular updates.
• Cost: Some libraries and websites feature these manuals for free making them a more budget-friendly option for DIY enthusiasts and small auto shops.

Cons

• Generic Content: While comprehensive, Chilton manuals may not be as detailed as Factory Service Manuals, especially for complex repairs. Chilton tries to cover a range of models, which can sometimes lead to less specific guidance.
• Visuals: Chilton can be stingy on visuals and may not be best for those technicians who prefer diagrams and graphics.
• Complex Repairs: May lack the depth needed for very advanced or intricate repairs that professional mechanics might require.
• New Models: May not always cover the very latest models immediately after they are released.

3. Haynes Repair Manuals: DIY Friendly Guides

Haynes auto repair manuals have been a go-to for DIY enthusiasts because they use easy-to-understand language and more visuals than other options. These guides excel in breaking down complex automotive tasks into simple, easy-to-follow steps. Each manual is backed by hands-on reviews, ensuring the steps and procedures actually work. This reliability adds a layer of trust, making these guides a dependable companion for any repair task.

Pros

• Visuals: Haynes repair manuals offer more photos and illustrations than Chilton.
• Comprehensive Coverage: Haynes auto repair manuals cover everything from maintenance and troubleshooting to engine and transmission repair. However, they do not offer as much depth as Factory Service Manuals.
• Tips and Tricks: Cost and time saving tips from experts are included in Haynes manuals to speed up any repair project.
• User-Friendly: Written in plain English with large text, headings and lie-flat design make this manual easy to read even with greasy hands.
• Digital Options: Online versions are available and feature search functionality, zoomable images and bookmarks. Haynes is typically cheaper than Factory Service Manuals.

Cons

• Shallow Content: While Haynes offers comprehensive coverage, more experienced mechanics prefer Factory Service Manuals for more specific guidance.
• Coverage for New Models: May not immediately cover the latest vehicle models or recent changes in technology.
• Specialized Repairs: Might not cover specialized or unique repairs that are specific to certain models or configurations.

4. AllDATAdiy: Online Subscription for Advanced Users

ALLDATAdiy repair manuals offer original factory repair information that professionals use, including maintenance schedules, diagrams, and repair procedures. However, they only offer an online subscription-based model with no print options. These manuals are typically preferred by professional technicians and have a larger learning curve for DIY enthusiasts.

Pros

• Factory-direct: Information is straight from the factory and has not been edited.
• Updates: Regular updates cover newer car models and reflect the latest information.
• Accessibility: Online format enables you to take this with you wherever you need it (as long as you have a stable internet connection).
• Comprehensive:  Offers in-depth diagnostic and troubleshooting guides to help identify and fix issues accurately. ALLDATAdiy provides more advanced information than Haynes or Chilton.

Cons

• Cost: ALLDATAdiy can be more expensive than other auto repair manual options because of the subscription-based pricing model.
• Learning Curve: The information can be technical and may assume a certain level of expertise, which can be challenging for novice DIYers.
• Interface: ​​The digital platform might have a learning curve, particularly for those who are more accustomed to using printed manuals.

5. E-Manuals Online: Convenience in the Digital Age

Navigating car repairs has never been simpler, thanks to the rise of e-manuals. No more flipping through bulky paperback manuals—technicians now have repair information at their fingertips, right on their devices. The world of auto repair is rapidly evolving, and e-manuals are leading the charge toward a more efficient, convenient, and eco-friendly future.

Pros

• Accessibility: Technicians can access manuals 24/7, whether in the shop or on-site at a customer's location. These manuals can be accessed digitally, printed or downloaded for offline use.
• Search Functionality: Quickly locate specific information using keyword searches, saving precious time.
• Environmentally Friendly: Reduces the need for printed materials, contributing to environmental sustainability.

• Cost: Generally less expensive than printed manuals or subscription-based services like ALLDATAdiy.

Cons

• Digital Proficiency: Users need a basic level of digital proficiency to navigate and use the manuals effectively.
• Updates: Unlike subscription services, E-Manuals may not receive regular updates, potentially leading to outdated information, especially for newer vehicle models.
• Technical Depth: E-Manuals may assume a certain level of mechanical knowledge, which can be challenging for beginners. They may lack the depth required for very advanced or specialized repairs compared to Factory Service Manuals.

6. MOTOR Auto Repair Manuals: Professional Grade Manuals

MOTOR vehicle service manuals are widely used by professional mechanics and automotive technicians. They provide extensive coverage, detailed diagnostics, and professional tools that are essential for efficient and reliable vehicle repairs. However, their cost, complexity, and professional focus may make them less suitable for casual DIY users.

Pros

• Extensive Coverage: Provides detailed repair procedures, diagnostic information, and maintenance schedules for a wide range of vehicle makes and models.
• Up-to-Date Information: Regularly updated to include the latest service bulletins, recalls, and technical updates from manufacturers.
• Print and Digital: Available in both print and digital formats, catering to different preferences and needs.
• Labor Time Guides: Includes labor time estimates for various repairs, which are useful for both professionals and customers to estimate repair costs.

Cons

• Cost: Generally more expensive than consumer-oriented manuals like Haynes or Chilton with online options having recurring subscription fees.
• Technical Language: Written for professionals, so the language and terminology may be difficult for novice or DIYers to understand.
• Professional Orientation: Primarily targeted at professional mechanics, which means it may not always consider the needs of DIY enthusiasts.
  

7. Car Repair Forums and Online Communities

Auto repair forums and communities offer a treasure trove of knowledge that complements online auto repair manuals. Technicians can gain real-world insights, share experiences, and solve unique issues by participating in these interactive platforms. Top platforms include Reddit, YouTube, FaceBook, Instagram and more.

Pros

• Build Relationships: Forums and communities provide opportunities to converse with fellow mechanics and learn from peers.
• Relevant Information: Chances are that if you have had a question that someone else has asked it before you did. Provides up-to-date information.
• First Hand Information: Learn from those in the field with first hand knowledge.
• Cost: Most car repair forums are free to join and use, making them an affordable resource for information and troubleshooting.

Cons

• Inconsistency: Each forum has different rules for members and it can take awhile to find the information you are looking for.
• Quality of Information: Information can vary in accuracy, as advice is given by users with different levels of expertise and experience.
• Standards: Solutions may vary in quality and reliability, and some suggestions may not follow professional or manufacturer guidelines.
  

How to Choose The Best Auto Repair Manual

Selecting the best auto repair manual can make a huge difference in terms of efficiency and ease of fixing vehicles. Technicians should consider a few key factors before settling on a manual:

• Coverage: Make sure the manual covers the specific make and model of the vehicle being serviced. Some manuals offer broader coverage, while others are more specialized.
• Detail: Look for manuals that provide step-by-step instructions, diagrams, and photos to make the repair process as clear as possible.
• User Reviews: Check out what other techs are saying. Real-world feedback can offer insights into the manual's reliability and usefulness.
• Updates: The automotive world changes constantly. Manuals that receive regular updates will always have the latest information and procedures.
• Cost: Consider the price but also weigh it against what you’re getting. Sometimes paying a bit more means getting a lot more in value, other times it is best to opt for a free version from a library or website.
• Accessibility: Evaluate how you will access the manual. Can it be easily viewed on a smartphone or tablet while you’re in the shop? Is there a downloadable option for offline use?

Always remember, the best manual is the one that fits your specific needs and workflow. Each repair shop is different, and what works for one might not work for another. Be strategic and thoughtful to ensure you’re choosing a resource that will serve you well in the long run.

Within an auto repair shop, data serves many functions: streamlining day-to-day operations, helping service advisors and tracking a shop’s cash flow. But you can also harness the power of data to plan for the future. In fact, strategically leveraging data can help you determine when it is time to open a new location. Think of it as your roadmap to multi-shop success. Data helps you every step of the way, from optimizing your existing business, to creating a plan for a new shop, to maximizing workflow across all locations.

Looking at the Big Picture: The New Location Roadmap

When you start planning for a new location, your strategy should prioritize the big picture of your business, allowing you to strategically determine the process for opening the next shop. Key metrics and analytics can help you monitor your business performance and plan for both the long- and short-term future. Whether you are expanding for the first time or the tenth, leveraging data can help make the process smooth, strategic and simple. It’s as straightforward as 1… 2…3: 

1. Getting Started: Make Your First Location the Best It Can Be

Before opening a new location, ensure your existing shop is optimized. Your goal is to maximize efficiency and productivity, so you can replicate the process at a new location. Take a good, hard look at your numbers, and be honest with yourself about your business performance. Some key questions to ask include:

• What are your ARO and car count, and can you increase them?
• How many repeat customers do you have versus new customers?
• How effective are your mechanics at completing their work? 
• Will adding another mechanic or bay be enough to support my current levels of business growth?
• How frequently are customers approving your full estimate or returning for follow-up work on previously declined jobs?

Once you have determined that your existing business is performing at the highest level possible, you are ready for the next step.

2. Creating a Plan: Determine Criteria for Your New Location 

As you look to add a location, it is important to identify your business needs and the assets you have available. Data from your existing location(s) is key to this step. Not only can you analyze business performance to determine your financial ability to open a new shop, but you can also identify opportunities with new customers to target or niche services to offer.   

For example, if your existing location is overwhelmed with customers seeking same day or next day service, another shop might be the solution. Or, if you are targeting customers in a different area of town, building or buying another location closer to the population you are targeting might draw them in. Here are some questions to ask when determining the criteria for a new location:

• Have I maximized the efficiency of my existing location(s)?
• Can I afford to build a brand-new shop, or should I buy an existing business?
• What is my close rate at my existing location(s)?
• What demographic am I targeting, and how can I meet their needs with this new location?

3. Setting Up for Success: Use Tekmetric Multi-Shop to Maximize Workflow 

Once you have multiple locations, it is critical that you maximize workflow between all locations. You can compare locations using Tekmetric Multi-Shop to monitor performance, track key metrics and determine each location’s strengths and weaknesses. A good question to ask yourself is: how can I leverage each location’s strengths to support continued business growth? 

First, ensure that you have replicated the optimized processes from your original location(s) at the new shop. You have worked hard to ensure your business was performing at the highest level possible before opening a new location – make sure to keep that momentum moving!

Second, play to the strengths of each location so they support each other. For example, determine which locations are high versus low volume to maximize your technicians’ time at all locations. If one shop is a high-volume location overwhelmed with work, you can leverage a lower volume location by moving some cars there for same-day repairs. Just don’t forget to move the cars back to the original location for the customer’s convenience! 

The idea of multiple auto repair shop locations can seem daunting, but by maximizing your data, you can simplify the process to ensure you are prepared for the next step. First, put all your efforts into running a top-tier business with your existing location(s). Once you are satisfied with your performance, utilize data to establish a clear plan for opening your next location. Finally, use tools like Tekmetric Multi-Shop to maximize workflow and leverage each location’s strengths to support the overall business. This approach will maximize your productivity and efficiency across all your locations, increasing your overall bottom line and keeping customers satisfied.