Expanding your business into multiple locations is exciting but can come with challenges. One of these challenges being, the ability to manage data and reports across all of your shops.
To simplify this process, Tekmetric has developed Multi-Shop, our most powerful set of tools and reports to easily manage multiple shops through custom shop comparison reporting, organization-level reports and centralized data management.
Multi-Shop allows you to gain back time, make better business decisions and maximize your margins.
Financial Intelligence
One of the most valuable tools for multi-shop owners, like you, is the ability to view, manage and understand how each of your shops are doing financially.
The Custom Shop Comparison Reporting tool allows you to create custom reports so they can compare and analyze over 50 different metrics for all of your shops.
You can use these reports to help decipher which shops are performing best and make key business decisions to stimulate growth in all of your shops.
Operational Insights
Typically, shop owners who run more than one shop are having to run multiple reports for each shop separately.
This can become a tedious task when you are trying to run multiple reports and compare them across your shops in order to make intelligent business choices.
Organization-Level Reports in Tekmetric Multi-Shop allows you to view a collection of data from all of your shops in one place, tremendously cutting down the time it takes for you to look over data and make decisions for all of your shops.
The three report categories are separated into financial reports, employee reports, and part reports. Under the financial report category, you can find the end of day report, which is the most commonly used feature for Organization-Level Reports.
The end of the day report gives you a daily view of your finances.
You can organize the data below into any combination you would like to give yourself a custom view of one shop or multiple shops of your choosing.
Centralized Data Management
There may come a time when you are trying to improve your customer’s experience through features such as discounts, digital vehicle inspections and payment types.
However, you can lose time in implementing these processes in your software and across all of your shops. Oftentimes these features fall to the back burner because you may not have the time to implement all of these features across your many shops.
The Centralized Data Management feature allows Multi-Shop users to create, edit, and delete data across all of their shops for the below categories:
Digital Vehicle Inspections
Canned Jobs
Discounts
Payment Types
Marketing Sources
Job Categories
Without the Multi-Shop tools, you have to view, create and edit the data for each of your businesses separately.
This can lower efficiency in your shops when you are attempting to create and publish data such as canned jobs or marketing sources across your shops.
Centralized Data Management allows you to get a bird's eye level view of all of their shops and allows you to manage them in one central location and publish any changes to any shops that you choose.
This can massively increase your productivity and cut out wasted time.
Tekmetric Multi-Shop Plan is the perfect solution for you to maximize productivity, profitability and process’ within your shop.
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At Tekmetric, we understand that data security is more than just a priority—it's a responsibility. That’s why we are excited to announce that Tekmetric is now ISO/IEC 27001 certified! Combined with our SOC 2 Type II certification, this achievement underscores our commitment to keeping customer and partner data safe and maintaining systems that operate at the highest standards.
What is ISO/IEC 27001?
ISO/IEC 27001 is the internationally recognized standard for Information Security Management Systems (ISMS). It represents a comprehensive framework for managing and protecting an organization’s information assets, ensuring confidentiality, integrity, and availability of data.
To obtain this certification, Tekmetric went through rigorous audits and a thorough examination of security protocols, risk management practices, and data protection measures.
As we continue to innovate shop management solutions to best support our customers, achieving this certification reinforces that our platform and internal workflows protect the highly sensitive data customers and partners trust us with.
What This Means for Tekmetric Customers
For Tekmetric customers, achieving ISO/IEC 27001 certification means you can trust that we adhere to the highest standards for information security.
Enhanced Data Security & Trust: Our certification guarantees that Tekmetric has stringent security measures in place to safeguard sensitive data, including customer information, financial records, and business data.
Reduced Risk of Data Breaches & Security Incidents: By adopting a proactive approach to risk management, Tekmetric minimizes the likelihood of security breaches and disruptions
Compliance & Regulatory Alignment: Our ISO/IEC 27001 certification helps customers demonstrate compliance with data protection regulations, such as GDPR and CCPA.
This certification reinforces our commitment to safeguarding your data, providing you with peace of mind and confidence in our Shop Management platform. To learn more about all our certifications and our commitment to security, visit our Trust Center.
In partnership with Advance Professional, Tekmetric now seamlessly integrates with MotoVisuals. This powerful collaboration aims to elevate the customer experience, streamline shop processes and empower automotive businesses like never before.
MotoVisuals offers a wide array of simple-to-follow animated videos, simplifying customer education. Shops report their close rate increase from industry average of 55% to over 90% when MotoVisuals is integrated into their workflow.
Central to this integration is a dedication to saving Service Advisors’ time, improving customer communication, and ultimately boosting your shop’s profitability. Here's how leveraging MotoVisuals within Tekmetric’s Digital Vehicle Inspections (DVIs) is poised to transform your shop:
Product Updates
Customer Experience
Visualizing Excellence: Transforming Customer Experience with the Tekmetric MotoVisuals Integration
At Tekmetric, we’ve been busy creating the most requested feature by users: true two-way texting. We’re excited to announce that this November, you and your guests will be able to communicate with each other in a seamless, hassle-free way.
Send and Receive Texts Directly in Tekmetric
Once your shop sets up two-way texting within Tekmetric, your team and customers will be able to have instant, harmonious digital conversations.
On your end, the Tekmessage interface will have a similar look and feel to social media messaging services (such as Facebook Messenger).
Your customers, however, will see the conversations as regular text messages on their phones.
To use Tekmessage, simply click the messaging icon in the top right corner of your shop’s header within Tekmetric. Doing so will open the Tekmessage sidebar, where you’ll be able to see a full list of conversations with guests, send and receive texts, and search conversations.
Product Updates
Tekmessage: True Two-Way Texting for the Auto Repair Industry
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