Smart Jobs is a revolutionary new way to build jobs in Tekmetric with just one click. Shop management software, at its core, is meant to help you build jobs, and we wanted to streamline that process as much as possible. So that’s what we did!
Your typical repair order may have one or more jobs packaged together. Usually that requires a lot of clicking around to find the right labor rates, and the right parts, sourcing the parts you don’t have, and applying the right markup matrices, over and over again.
That means an extra click for every single step. If you ask us, that’s too many clicks.
The reality is that all shop management systems require far too many actions for what really should be a one-click process.
When we set out to create Tekmetric, we set out to revolutionize the independent auto repair industry. We wanted to simplify, yet maximize the work your shop does.
We’re certain you’ll love how much Smart Jobs does just that.
"Smart jobs is a must have, it'll speed up your service writing by a huge amount.” - Chris Chagnon, COO at the Cardinal Plaza Shell
What's new with Smart Jobs?
Smart Jobs in Tekmetric will enable service advisors to add jobs to new repair orders in just one or two clicks per job.
That's right, no more digging around for the right fluids and filters, double-checking your inventory, and ordering out-of-stock parts. Smart Jobs does it all for you!
All with just one or two clicks, job builders can create a new job with an automatically generated name that also automatically:
Adds relevant labor line based on the vehicle selected for the job and labor matrix
Changes the required quantity of fluid based on the vehicle selected
Finds parts required for the job from your preferred parts vendors by tapping into the PartsTech catalog containing 15M+ parts, letting you order what you need right then and there (filters and fluids too!)
Applies a parts matrix to the parts of the job based on the cost
Last but not least, applies a total package price to the entire job
Spend less time clicking and more time connecting with customers. Smart Jobs makes everything that simple!
Why You'll Love Smart Jobs
Smart Jobs isn't your average feature release, this is an entirely new simplified, and efficient way for your service advisors to work.
We're certain that you'll love how easy it is for your team to get up and running, provide amazing service, and optimize your shop’s operations to get the most value out of the work your team already does.
Get More Out of the Work You Already Do
Shops don’t only need to focus on getting more cars in their bays. Instead, we want to help you focus on finding ways to work smarter, not harder. With Smart Jobs, it’s right in the name.
Customers truly care about the experience of doing business with your shop. They expect quick response times, individual attention, and friendly, professional service. With Smart Jobs shops have reported 20 minutes saved with just the cabin air filter smart job, now think about how much time would be saved with an oil change job.
Buy parts directly from Tekmetric
Stop spending time juggling back and forth between multiple tabs to search through your suppliers’ inventories. Smart Jobs helps you source your preferred parts for the specific repair job you’re working on directly within Tekmetric. Thanks to our partnership and seamless integration with PartsTech, you can access the parts you need from your preferred suppliers — all without leaving Tekmetric or dealing with pop-out windows. PartsTech brings 225+ parts and tire suppliers across 30k+ locations into one lookup in the Smart Jobs experience, ensuring you always have the needed parts.
Allow service advisors to focus directly on the customer experience by saving time. Easily apply consistent pricing for customers, no matter what vehicle
Stay Ahead of the Curve
In the modern and digital world, things move fast. There's always a "next best thing" around the corner, and customers' expectations can flip on a dime.
Right now is a massive opportunity for shops to meet these new customer expectations to drive their business in entirely new ways.
We saw in our latest Auto Repair Industry Index that the business growing, with Tekmetric shops across the country servicing about 6.35% more cars, on average, over the first half of 2023. Drivers are looking to hold onto their cars for longer than ever before – meaning your shop should take every advantage they can to get ahead!
Simplify training
Getting your team up and running is already easier thanks to Tekmetric’s efficient workflow.
Now, because Smart Jobs works like magic, your new team members can start taking advantage of lightning-quick efficiency right away! Smart Jobs will make it easier than ever for you to focus on training for customer experience and overall shop expectations over the shop management system.
See Smart Jobs In Action!
Curious to see how Smart Jobs will revolutionize your shop in real-time? We can’t wait to show you.
At Tekmetric, we understand that data security is more than just a priority—it's a responsibility. That’s why we are excited to announce that Tekmetric is now ISO/IEC 27001 certified! Combined with our SOC 2 Type II certification, this achievement underscores our commitment to keeping customer and partner data safe and maintaining systems that operate at the highest standards.
What is ISO/IEC 27001?
ISO/IEC 27001 is the internationally recognized standard for Information Security Management Systems (ISMS). It represents a comprehensive framework for managing and protecting an organization’s information assets, ensuring confidentiality, integrity, and availability of data.
To obtain this certification, Tekmetric went through rigorous audits and a thorough examination of security protocols, risk management practices, and data protection measures.
As we continue to innovate shop management solutions to best support our customers, achieving this certification reinforces that our platform and internal workflows protect the highly sensitive data customers and partners trust us with.
What This Means for Tekmetric Customers
For Tekmetric customers, achieving ISO/IEC 27001 certification means you can trust that we adhere to the highest standards for information security.
Enhanced Data Security & Trust: Our certification guarantees that Tekmetric has stringent security measures in place to safeguard sensitive data, including customer information, financial records, and business data.
Reduced Risk of Data Breaches & Security Incidents: By adopting a proactive approach to risk management, Tekmetric minimizes the likelihood of security breaches and disruptions
Compliance & Regulatory Alignment: Our ISO/IEC 27001 certification helps customers demonstrate compliance with data protection regulations, such as GDPR and CCPA.
This certification reinforces our commitment to safeguarding your data, providing you with peace of mind and confidence in our Shop Management platform. To learn more about all our certifications and our commitment to security, visit our Trust Center.
In partnership with Advance Professional, Tekmetric now seamlessly integrates with MotoVisuals. This powerful collaboration aims to elevate the customer experience, streamline shop processes and empower automotive businesses like never before.
MotoVisuals offers a wide array of simple-to-follow animated videos, simplifying customer education. Shops report their close rate increase from industry average of 55% to over 90% when MotoVisuals is integrated into their workflow.
Central to this integration is a dedication to saving Service Advisors’ time, improving customer communication, and ultimately boosting your shop’s profitability. Here's how leveraging MotoVisuals within Tekmetric’s Digital Vehicle Inspections (DVIs) is poised to transform your shop:
Product Updates
Customer Experience
Visualizing Excellence: Transforming Customer Experience with the Tekmetric MotoVisuals Integration
At Tekmetric, we’ve been busy creating the most requested feature by users: true two-way texting. We’re excited to announce that this November, you and your guests will be able to communicate with each other in a seamless, hassle-free way.
Send and Receive Texts Directly in Tekmetric
Once your shop sets up two-way texting within Tekmetric, your team and customers will be able to have instant, harmonious digital conversations.
On your end, the Tekmessage interface will have a similar look and feel to social media messaging services (such as Facebook Messenger).
Your customers, however, will see the conversations as regular text messages on their phones.
To use Tekmessage, simply click the messaging icon in the top right corner of your shop’s header within Tekmetric. Doing so will open the Tekmessage sidebar, where you’ll be able to see a full list of conversations with guests, send and receive texts, and search conversations.
Product Updates
Tekmessage: True Two-Way Texting for the Auto Repair Industry
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