This month we were all about operational efficiency saving you time in messaging customers, managing employees, and staying on top of your inventory. Your time is your money. So be sure to take advantage of these features to save time in your day.
Save Time With Template Messages
Effective communication is vital to a high quality customer experience. However, it can be time consuming and frankly, repetitive. That’s why we’ve introduced templated messages.
Your top 3 most used customer messages (inspection, estimate, and invoice) can now be customized to fit your shop’s communication needs and voice. These are fully customizable and paired with the ability to create any other message template you’d like.
Who’s this for?: Customers on our Scale Tier with Tekmessage turned on.
Learn more about default messages Learn more about message templates
Manage Employees Easily Across Your Shops
Have employees that work across your multiple locations? Well, managing them just got easier. This month we put out two separate releases that allow you to seamlessly create, move between shops, and delete employees right from the MSO dashboard. No more hopping in and out of each shop’s profile.
Who’s this for?: Customers with our multi-shop add-on package.
Manage Inventory More Effectively With The Inventory Feed
Managing inventory effectively is crucial for shop operations. To help shops stay on top of pricing and quality changes we’ve introduced the Inventory Activity Feed. This will now automatically log stock orders, parts moved into inventory, and purchase order cost updates.
Who’s this for?: All customers.
See Continuous Improvement of Our ALLDATA Integration
In August, we launched our ALLDATA integration, offering you yet another option for labor guide integration with Tekmetric’s shop management system. Since then, we’ve continued to improve it including the introduction of vehicle specification information and a search bar for easy navigation.
Who’s this for?: Customers on our Grow and Scale Tiers who integrate with the ALLDATA labor guide.
Learn More About This Integration
